Data Protection & Privacy Policy

1. Introduction

Welcome to our service. We are committed to protecting your personal data and respecting your privacy. This Data Protection Policy explains how we collect, use, share, and protect your personal information when you use our services.

This policy is designed to comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

Gomez Internauticos

Terminalstrasse Mitte 18

85356 Munich

(Co-Workingspace Regus)

Email: info@internauticos.com

Is the data controller responsible for your personal information.

3. Information We Collect

We may collect the following types of personal data:

  • Account Information: Name, email address, password, user ID (if applicable).
  • Usage Data: Information about how you use our service, including prompts created, categories managed, features used, IP address, browser type, and device information.
  • Content Data: Prompts, text, and other content you create, upload, or share on our platform. This includes data processed by our AI features (see our AI Policy).
  • Payment Information: If you subscribe to paid services, we collect payment details through our secure payment processor (we do not store full credit card numbers).
  • Communication Data: Information you provide when you contact us for support or other inquiries.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, maintain, and improve our services.
  • To personalize your experience on our platform.
  • To process transactions and manage your account.
  • To communicate with you, including responding to inquiries and sending service-related announcements.
  • To ensure the security of our platform and prevent fraud.
  • For research and development, including improving our AI models (typically using anonymized or aggregated data, as detailed in our AI Policy).
  • To comply with legal obligations.

5. Legal Basis for Processing (GDPR)

If GDPR applies, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. This includes:

  • Consent: Where you have given us explicit consent.
  • Contract: Where processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Where processing is necessary for our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary to comply with a legal obligation.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting, AI model providers). These providers are contractually obligated to protect your data.
  • Legal Requirements: If required by law, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights:

  • The right to access, correct, update, or request deletion of your personal information.
  • The right to object to processing of your personal information, ask us to restrict processing, or request portability.
  • The right to opt-out of marketing communications.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time.

You can exercise these rights by contacting us at privacy@gomez.example.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For more information, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

11. Changes to This Policy

We may update this Data Protection Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other communication channels.

12. Contact Us

If you have any questions or concerns about this Data Protection Policy or our data practices, please contact us at: privacy@gomez.example.com.